Munch & Learn
The Subject:
ONE Lesson Any Person with Sales Responsibility Needs NOW!
Are you responsible for generating sales? Whether you are a business owner, a sales representative, or anyone who has a need to increase sales results or solve sticky customer service issues, then this is a session you must attend.
With this one lesson from SORC® 360's comprehensive 12-week sales course, you will be able to interact with your customers in a whole new way... Really get to what the customer is saying, learn to listen for clue words that will help you know how buying decisions are made. Approach anyone with more confidence and determination.
Who should attend?
Any person wanting to be more influential and persuasive in customer interactions
In this seminar you will:
- Gain insights into what customers are really saying and be able to ask better questions.
- Learn what you might be doing to distract from the sale.
- Pinpoint one change that you can make today in your daily interactions with customers, co-workers and others resulting in better outcomes.
The Expert:
Maureen Castonguay, SORC® 360, is a masterful sales and personal excellence trainer and communication consultant. Spending years decoding and learning what motivates people, how they make decisions and how they want to buy, she has developed a sales program that elevates sales teams and executives to the next level. Maureen offers vital insights, strategies and techniques to communicate more effectively, negotiate in tough situations and win more sales.
As a sales and human behavior specialist, Maureen has been a featured speaker, consultant and trainer doing various programs including; Xavier University’s MBA Marketing program, “Cover to Cover” radio program with Mark DeWitt, Legacy Connection of Cincinnati, Vistage International, Mass Mutual and others.
Breakfast 'munchies' provided.
Note: The Legacy Centre's Lunch & Learn Series (Munch & Learn in this case) is a monthly/bi-monthly educational workshop in a small group setting that gives owners and key employees the freedom to ask questions and seek specialized training from experts on professional topics pertinent to their business success.
When
Thu Mar 29, 2012
8:30 - 10:00 a.m.
Where
Dental Images
1715 Downtown West Blvd
Knoxville, TN 37919